WNS - Senior Manager - Source To Pay Operations

Sr. Manager Source to Pay Operations

As WNS embarks into the Digital journey to Next Gen offerings, we are looking for smart minds who can drive Agility and Value into our Client's Processes.

With 65k+ diverse workforce across 16 countries and 60 delivery centres, WNS is defined by circle of values- placing the Client first, Integrity, Respect, Excellence, Learning and Collaboration.

Inviting you to be a part of WNS Source to Pay Operations team and experience the enriching journey of growth and enhancement.

This is a leadership role responsible for providing strategic direction to the team and managing Source to Pay Operations for one of Global Client (Evening Shift). Ideal candidate should have experience in Strategic Sourcing, Sourcing Support, PR-PO and AP activities.

Job Description:

- Leader with End-to-end S2P capability including Sourcing, Sourcing Support, Pr-Po and AP for a process with about 100 resources.

- Execute complex sourcing projects, from start to finish, including but not limited to sourcing requests validation per client guidelines, requirements analysis for the bid packages, communicating with client requesters to close any data gaps, prepare and publish the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, and summarizing proposals back to the requestor

- Act as the point of escalation with the team and client, communicating and resolving operational issues

- Ensure the client engagement is executed successfully per contract requirements.

- Provide leadership and consultation on strategic projects with high importance and visibility within the client

- Meet with the client program management team on a weekly basis and lead operations discussions.

- Lead process improvement discussions to enhance operations.

- Ensure client specific processes and exceptions are documented in a category strategy and other available Intellectual Capital (IC)

- Provides sourcing services (RFP, RFI, FRQ) to our clients based on predefined service levels, managing simple to complex projects simultaneously

- Lead and execute the sourcing process from start to finish, e.g. RFx development, reverse auctions, data analysis etc

- A strong understanding of the reverse auction methodology and concepts that apply to various sourcing scenarios: Pricing, Supplier Communications, stakeholder change management.

- Collaborate with Client Category Managers and/or SMEs on project strategy and tailor sourcing execution based on direction provided by them

- Evaluate project scope and determine sourcing approach and methodology to be applied; develop and/or customize various templates including RFx, pricing, and proposal evaluation

- Perform in depth analysis of proposals submitted, draw conclusions, prepare comprehensive summaries, and present back to the client in a concise manner

- Develop and maintain comprehensive project documentation

- Conduct peer reviews for other team members projects and check for quality, consistency and compliance with sourcing methodology and client specific requirements

Qualifications : Graduate/PG