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25/08 Hussain Kagalwala
Group Manager at WNS Global Services

Views:3219 Applications:198 Rec. Actions:Recruiter Actions:0

WNS - Senior Group Manager - Quality Leader - BlackBelt/MBB (12-25 yrs)

Mumbai/Pune Job Code: 607919

Sr Group Manager - Quality

Location - Pune/ Mumbai

Certification: Six Sigma (Black Belt, MBB)

- Transformation Quality in the Travel CIS space.

- 12+ years of experience in Contact Centre/Customer Service experience - Voice Process is a must.

- Creating opportunities & executing for client value, growth, product development in CIS space, consulting opportunities.

- Strong oral & written communication, domain experience in CIS and Quality/ transformation tools + client connects.

- Candidate should be an expertise in Consulting & Transformation.

- Strong Six Sigma and Lean skills. Experience of doing high impact Six Sigma and Lean projects

- Good skills on identifying opportunities for automation, transformation, consulting etc

- Knowledge on RPA, Technology tools, Digital transformations etc would be preferred.

- Client facing Role & Analytical Blend is a must.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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