WNS - Lead - Associate - Operations

WNS - Lead - Associate - Operations - REF19879C

WNS

- At least 3+ years of work experience in fraud detection and prevention in online space.

- Perform analysis on merchant/consumer profile and identify suspicious transaction- patterns.

- Hands on experience and knowledge of Fraud risk management systems and- capabilities.

- Experience and understanding of card scheme/e-commerce industry would be a plus.

- Passion about fraud prevention and its capabilities.

- Familiar with overall fraud lifecycle: Prevention, Detection and Recovery

- Develop fraud operational framework, policies and operating manuals including fraud- rule writing.

- Acting as a fraud expert for the business and be the point of reference for any fraud- related queries within the team or by other internal stakeholders.

- Daily monitoring of dashboards and reporting of fraud trends, attacks and documenting- cases in case management.

- Managing ad-hoc fraud investigations and collate reports for meetings as and when- required.

- Conduct in-depth analysis on consumer's activity to detect fraud patterns and trends to- minimize the risk to the company.

- Compile and optimize department KPIs along with your manager.

- Improving and automating operational processes

- Drive and implement current and future integrations with regards to fraud capabilities- and managing risk engines in effective ways.

- Analytical and data driven approach to decision making. Analytical, objective and skilled- at using metrics in building rules and reducing false positives.

- Assisting with building and maintaining reports for risk operations as needed or- assigned.

- Develop and share best practices with broader risk groups undefined

- Knowledge of AML & Compliance (mandatory)

- Ability to analyze information, problems, situations, and procedures from an operational perspective.

- Excellent Communication & Email writing skills.

PC skills including Word, Excel.

Over 3 years of experience in KYC/AML Operations and Cybercrime and fraud investigations for various financial institutions

- Associate with experience working in a leading bank or Financial Institution , assisting in Transaction monitoring and fraud investigations as well as supporting a Global Wealth Management major for their EDD operations

- Experience in screening information through multiple databases including World Check, Threatmetrix , Lexis Nexis, etcHolds a Bachelor's degree in Commerce.

- Excellent understanding of regional laws and applicable international regulations

- Excellent Knowledge of the AML/CTF applied on different business banking functions.24/7 environment Weekend working

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