KRITI SHARMA, ASSISTANT MANAGER - OPS

SONAL NIKAM, Group Manager - Ops

Job Description/Role sand Responsibilities: - The position is responsible for Effective Resource &amp; Skills Management across Business Units and Horizontals - Working with stakeholders such as BU/Horizontal HR and L&amp;D, in order to understand the skills and areas for development for all assigned resources, and proactively identify and leverage opportunities for continued development of skill and industry expertise - Understanding the business unit / Horizontal strategies as they relate to required skills and expertise, and contributing to action plans to leverage and grow the business units capabilities - Proactive analysis of data such as resource utilization, bench management and resource forecasting and providing recommendations as appropriate - Measuring, monitoring and improving the usage of resource management systems and processes, and working to ensure systems are continually updated - Accurate and current data for trending, attainment and forecasting, and that all resource management processes are being followed - Maintaining a skills matrix which will provide a comprehensive view of skills across business units and service lines - Support the RMG Lead for all matters relating to resource management and staffing for the assigned resources and business unit - Ensure 100% adherence to Client Contract compliance pertaining to employee skill/experience - Ensure weekly, Fortnightly and monthly reporting and MIS and that these reports are shared diligently and accurately with the relevant stakeholders and Senior Management - Keep abreast of better practices in resource management, and recommend and implement improvements as needed Desired Skills and Experience: - 8 10 years of experience working in Resource Management with a large organization, preferably in a BPM set up - Experience is sourcing/hiring desirable - Strong Interpersonal skills - Strong Data analytical skills - Experience working with RMG portal and tools

Pune

WNS -  Group Manager - Resource Management  

WNS -  Group Manager - Resource Management   ,Job Description for WNS -  Group Manager - Resource Management   in WNS in  Pune for (8-10) years of experience. Apply Now!

Job Description for WNS -  Group Manager - Resource Management   in WNS in  Pune for (8-10) years of experience. Apply Now!