WNS - Analyst - Operations - Human Resources Information System

Company Description:

- WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company.

- We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

- We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

- We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client.

- We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description:

The Human Resource System Analyst will maintain the integrity and reliability of the organization's HRIS, ensuring applications meet the needs, requirements, and objectives of the HR department.

Responsibilities - Collaborates with HR staff and organizational leadership to determine the short- and long-term information department and system objectives; develops a plan to modify or replace HRIS applications, modules, and systems to meet those objectives.

- Assesses current system and utilization; identifies and recommends improvements such as training, customization, and enhancements to maximize value and efficiency of the HRIS.

- Prepares reports and presents findings and recommendations to the HR director and other company leaders.

- Identifies, recommends, and programs custom functions and documentation such as automated queries, filters, macros, and reports.

- Collaborates with other Human Resource staff to plan, modify, and customize the HRIS and to test new applications and features.

- Prepares training materials, guides, and documentation.

- Provides user training and hands-on support.

- Ensures system compliance with data security and privacy requirements.

- Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.

- Performs all other duties as assigned.

- Complies with the requirements of the company's ISO 9001 Quality Management System (where required).

- A successful HRIS Analyst- Work experience as an HRIS Analyst, or similar role- Knowledge of Excel (intermediate level) for data crunching and data validation- Good communications skills- Build strong relationships and manage stakeholder expectations.

- Ensured accuracy in all tasks, from correspondence to complex report preparation.

- Ability to easily calculate, compute, organize, understand, and solve numerical and quantitative problems.

- Exploratory Data Analysis- Have good organizational and time management skills to manage assigned tasks in a self-directed way, while prioritizing and working on multiple tasks simultaneously

Education, Experience and Skills - Bachelor's degree in Information Technology or related field preferred.

- Excellent interpersonal and technical support skills.

- Excellent organizational skills and attention to detail.

- Strong analytical and problem-solving skills.

- Familiarity with human resources policies and procedures to ensure the HRIS meets organizational needs and goals.

- Ability to keep information confidential.

- Proficient with Microsoft Office Suite or related software.

- Enhanced level of Excel skills.

- Minimum of 4-5 years professional experience as an HRIS Analyst