WizIQ - Manager - Human Resource - IIM/XLRI/MDI

Introduction to WizIQ:

WizIQ is an award-winning online education platform that offers SaaS-based virtual classroom software and complete course delivery system for teachers, trainers, colleges and universities, high schools, and training and tutoring centers. WizIQ has over 250,000 teachers and 3 million learners using the platform in more than 100 countries around the world. WizIQ's Virtual Classroom is also available on tablet devices and supports 19 languages, including Arabic and European languages.

For more information, visit: www.wiziq.com

About the role:

Role Title: HR Manager

Reports To: Sr. Director Strategy & Operations

Qualification: MBA (HR) IIM/XLRI/MDI

Years of Experience: 2-6 years of relevant experience

Role Description:

The incumbent will be responsible for overall HR activities for the branch office. The role includes supporting WizIQ's strategic goals while implementing & driving all HR policies/processes effectively.

Principle Accountabilities:

Recruitment:

- Oversee the recruitment process and ensure that the positions are closed in a timely fashion.

- Finalize empanelment decision or continuance of services of the recruitment consultants.

- Manage relationship with the empaneled consultant and share feedback for candidate profiles.

Selection:

- Conduct HR interview for candidates and finalize the job offer

Joining and Induction:

- Inform all the concerned functions about the new hirings and ensure that required arrangements are made in a timely fashion.

- Ensure that HR and Functional induction happens as per schedule.

- Take feedback from the new hires with a view to improve induction process.

Performance Management:

- Work with Director Sales on various performance related decisions for the Sales team.

- Ensure that the quarterly/ annual performance reviews are completed and documented for all the employees in a timely manner.

Training and Development:

- Develop training calendar based on training needs identified for various employees by their Reporting Manager's at the time of Performance Review.

- Conduct soft skills trainings and coordinate with own/ other functional groups for product/ technical trainings.

Employee Records:

- Issue various official communications to the employees as and when required.

- Maintain employee records.

- Conduct internal employee record audits to ensure effectiveness of the process.

HR Administration & Payroll:

- Monitor the upkeep of attendance system, leave system and HRIS and escalate any concerns to the respective manager.

- Provide inputs for the various heads in payroll.

- Manage employee reimbursements and coordinate with Head Office team for the same.

Employee Engagement:

- Oversee the organizing and implementation process for all employee engagement activities.

Employee Grievance:

- Ensure resolution of employee issues and grievances at the earliest.

Reporting and Documentation:

- Provide HR related reporting to the Head Office in a timely fashion.

Knowledge, Skills & Capabilities

- Prior experience in an HR generalist role, preferably in a technology-based or BPO organisation.

- Knowledge of HR Function related best practices.

- Strong knowledge of Labor Laws.

- Excellent communication (written and verbal) and interpersonal skills.

- Presentation skills.

- Proven ability to multi-task and meet deadlines in a fast moving, dynamic environment.

- Self-motivated and self-directed, however, must have demonstrated strong ability to work well with people.

- Strong knowledge of Microsoft Office Suite.