Job Role & Responsibility/Designation : Transition Lead
Location : Pune/ Mumbai
Domain/Vertical : HLS
Delivery Process/ Function Name : Transitions
Level/Band : D1
Number of Opening : 1
Educational Qualification : MBA
Professional Qualification if any : Any industry recognized certification on Project Management (preferable). Preferred Healthcare prior experience
Skills ( Must Have) :
- Should possess an understanding of macro business environment, trends, and competition. Should be able to understand client business pain points, challenges and outsourcing objectives.
- Should be technically sound & be able to co-relate technology to Transition, thereby possessing the ability to sell the concept to the client
- Should have migrated at least 3 large projects in either in Healthcare domain
- Working knowledge on process automations
- Should have a good understanding of the overall tools and technology landscape, current trends and applicability in the outsourcing environment.
- Should have excellent interpersonal skills to build and maintain productive lasting relationships, even in difficult situations, with diverse people spanning internal/external organizations.
- Should have excellent oral, written and presentation skills.
Stress Management: Ability to adapt to change, ability to respond effectively to change, and ability to tolerate and manage stress on the job
Experience ( Minimum) : 12 years
Experience( Maximum) : 15 years
Responsibilities :
- Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.
- Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables.
- Combining process migration activities along with IT implementation
- Gives customer distinct advantage as vendor manages both IT as well as the operations
- Optimization of the transition methodology - reduce time, reduce costs, reduce risks, retain/ improve quality
- Responsible for risk management - understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.
- Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
- Lead / participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle
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