WhiteHat Jr - Director - Online Reputation Management

Director - ORM (Online Reputation Management)

- The role is ideal for someone looking to accelerate their career progression well ahead of the normal curve by seeing a high-growth global business being built from scratch.

- The founder is highly reputed with a blue chip pedigree and a history of successful exits. Prototype and Phase 1 has blockbuster results, targeting an immediate $1.1+ Billion market, enabling tremendous experience and wealth generation in a short time for a dynamic marketing manager.

Location: Mumbai. Co-location with founding team is a Must. We-Work Raheja Platinum, Marol.

Field: Education Technology. The product is blockbuster and has shown tremendous conversion potential(20%+) allowing a significant upside for a passionate, high-energy growth hacker.

Profile -

Roles and Responsibilities include but not limited to:

Candidates from Digital / Social Media Management/ Advertising agencies will be an added advantage. Immediate joiners will be preferred.

- Candidate should have 10+ years- experience in ORM working on social media platforms

- Excellent communication and writing skills in English

- Understanding of different social media platforms

- Ability to identify critical social posts for brands as well as patterns emerging from social

- Ability to avert a crisis with fast and creative thinking

- Experienced in managing social Listening, Real-time monitoring, Customer response management, Analytics, Crisis monitoring and management, Influencer and detractor mapping and management, Press Releases and NBD

- Attention to detail and high on rigor

- Team Player

- Quick Learner

- Ability to resolve queries within a TAT of 30 min

- Cross-functional coordination to solve customer queries

- Excellent MS Office skills and exposure to working on Google docs or G-suite

- Enthusiastic, displaying energy, drive, and stamina

- Ability to thrive in a fast-paced environment under work pressure.

- Pro-activeness in all aspects of ideation and communication