WhiteHat Jr - Director - Customer Experience

Director Customer Experience

Organization overview:

An incredibly rare opportunity for a passionate, pedigreed educationist to join WhiteHat Jr., a well-funded early stage Ed-Tech start-up backed by bulge-bracket VCs and an award-winning management team. The founder is highly reputed with a blue-chip pedigree and a history of successful exits. Prototype and Phase 1 has blockbuster results, targeting an immediate $1.1+ Billion market, enabling tremendous experience and wealth generation in a short time for a dynamic, out of the box thinker.

Location: Mumbai/Location agnostic

Years of Experience: 7+ years in Education Technology.

Candidates with an excellent academic background, functional coding skills, and experience in teaching or developing a curriculum are preferred. Ideal candidate is a mix of left-and-right brain; creativity and logic; curriculum and operations

Qualification: Engineering Graduate/ Post Graduate from premium institutes.

Job Designation: Director Customer Experience

WhiteHat Jr. is looking for a pedigreed candidate with a deep passion for re-inventing early childhood education and a strong operational - can do- attitude.

This role involves:

- Leading a team to create the world's finest coding curriculum for children between the age of 6 to 16.

- Lead a team to train and engage teachers in delivering the curriculum.

- Leading product/technology to deliver the curriculum and teaching experience. This includes world-class gamification, community and engagement.

This is a one-in-a-lifetime chance to have an impact on a global scale with thousands of children and hundreds of educators.

Skill Set:

- Deep passion for re-inventing education.

- An in-depth understanding of activity-based teaching-learning methods with a strong knowledge of pedagogies to teach 21st Century Skills.

- Prior experience of curriculum creation and teaching/training pedagogy is preferred.

- Operational Leadership roles are a huge advantage as the leader will lead a team of hundreds of people.

- Aggressive: - Take no prisoners- approach. The founder is extremely driven and aggressive, and the curriculum director should have the same all-consuming drive.

- Systems Thinking: Create strong and out of the box curriculum to build a rocket-ship.

- Multi-Dimensional, "Growth Hacker" Skill Set with a strong sense of ownership for work.

Backed by reputed VCs and an award-winning management team, this is a rare opportunity for a passionate, driven hire to see a business being built from scratch and gain life-changing experience.