Whatfix - Assistant Manager/Manager - Learning & Development

Who are we?

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning content and Application Support is consumed. We provide large enterprises (Mostly Fortune 500 companies) with a SaaS platform that helps accelerate product adoption and reduce support/training efforts by providing Contextual and Step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.

"Hustle Mode ON" is the motto we live by.

What sets us apart from the rest?

With many Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

The kind of elite customer base that we have, despite being a mid-sized Indian company is simply unheard of!

With YoY revenue growth of over 300%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list

We have been recognized by Gartner as a 'Global Market Leader' in the digital adoption space, and listed by LinkedIn amongst one of the Top 5 startups in India!

Our Customer centricity is evident from a Customer rating of 4.7+ on platforms like G2 Crowd & Gartner Peer Insights

This is what our investors have to say - SoftBank || Sequoia || Stellaris || Cisco || Eight Roads || Helion Ventures

Scope of work - Whatfix India and all in-region sites

What will you get to do?

An Individual who loves doing new things as part of the role, and is passionate about unleashing people's potential through learning models. Responsible for creating exceptional experiences of learning for Whatfix employees globally. Likes to deep dive and research human capital and its pedagogy. If you love doing public speaking and facilitation, this role would be perfect for you. Individual will be getting an opportunity to work with all Managers and leadership of all business units across Whatfix sites.

- Competency modeling exercise & developing Career frameworks

- Design Competency-based job descriptions for all unique roles in Whatfix

- Design success profile for each unique role, design KPIs based on stakeholders' discussions and expert panels

- Define the career & job architecture for Whatfix talent and unique roles

- Hold Expert panel discussions, visioning interviews, defining competency clusters & definitions

- Develop a Competency model for the company and design the change management and roll-out plans for the entire company

- Create learning based on identified competency clusters specific to reach roles & channelise the same with the right reach-out strategies.

- LinkedIn Learning & curation from other MOOCs

- Devise and implement strategies to drive adoption and improve overall learning duration on the platform

- Run peer learning sessions to support the transfer of learning

- Share quarterly dashboards with the leadership with recommended strategies & actionsteps to improve usage of online courses

- Run monthly LIL campaigns on identified themes

- Create role-based learning paths to address developmental gaps across teams

- Custom learning interventions for business-specific needs

- Ideate learning solutions based on input received via TNI surveys, managerial feedback, employee pulse and HRBP insights

- Plan and run custom interventions / calendar programs as needed

- Drive personal effectiveness programs for IC-level roles across Whatfix

- Support managerial and leadership development programs

Whatfix Culture Programs

- Work on Whatfix value programs independently

- Host Leadership Talks and chats on Whatfix Values stories and drive WeConnect program

- Compliance and Reporting

- Ensure compliance on mandatory programs like POSH and Whatfix Principles

- Bring new ideas to the learning/gamified approach to mandatory programs

What you should have?

- Listens intently, probes actively and articulates well

- Ideates and comes up with unique solutions to standard problems - to meet the business objectives in a way that works in their context

- Curious and likes to experiment, works well cross-functionally and a happy collaborator

Please Note:

We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, colour, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status