Western Union - Senior Specialist - Business Development

Job Description :

Want to do work on a massively global scale with a FINTECH company that is poised to revolutionize the industry- Get to know WU as we establish a new, world-class Technology Engineering Center (TEC) in Pune, India to support global strategic initiatives. Be one of the first leaders to join the team and help shape our company's digital capabilities and revolutionize an industry!

Among digital, person-to-person, international money transfer providers Western Union is the leader in number of customers, transactions and receive countries. We- ve built a powerful, cross-border technology platform for quickly moving money almost anywhere in the world. What sets us apart is a combination of a physical AND rapidly expanding digital network across 200 countries and territories with access to over 130 global currencies, our global compliance expertise and the proprietary technology behind it all.

We continue to invest heavily in using, and developing technology that allows us to move money seamlessly; eliminating barriers based on location, currency, payment method, platform, etc. Some companies specialize in cash-based retail money transfer and others play only in digital. We are a leader in both!

Designation: Senior Specialist - Business (Band -10)

Location : Jaipur, Rajasthan - India (Regional HQ)

Reports to : Manager Business Development (Band -12)

Key Interfaces : MT Network Management, SA / PA team, Customers interface

Overall Objective :

- Drive transactions, revenue & location goals delivery for the region.

- Responsible for planning and investing Marketing Budgets in Business Development activities, improve customer service and protect/grow the business.

- Ensure improvement in customer retention and new customer acquisition through effective programs, festival calendar execution and efficient promotions.

- Responsible for pursuing time bound processing of Western Union key objectives at India Post Circles and coordination with the India team to resolve any bottlenecks support solutions regarding it.

- Grow Market Share in C2C space.

- Maintain Agent Relationship at HQ

Primary KPI- s :

- Retain and Grow Market Share in C2C space

- Devise and Execute effective strategy and marketing program to retain customers.

- Agent Engagement to drive common objective of Growth

Qualification :

- Minimum 5 years of experience in business-to-business solution sales, sales support or Channel Sales experience and proven track record in solution selling within the financial services marketplace and/or business-to-business segment, preferably in banking / Telecom sector.

Skill and Competency Required :

- Excellent communication and listening skills,

- Leadership and team building skills

- Ability to identify opportunities and show superior customer service skills with a focus on building customer loyalty.

- Demonstrate solid computer skills with ability to use MS Excel, Word, PowerPoint and salesforce.com.

- Able to take a strong leadership role in implementing policies and procedures to support organizational objective and business success.

- Able to have transparent and effective relationship with peers and collaborate successfully

- Ability to be a Company - Wide Change - Agent that influences strategic actions and mindset changes

Apply :

If you- re ready for a challenge and want to be involved in something that will change an industry and impact millions of people and businesses around the world, then apply today!

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