Western Union - Product Analyst

Western Union is the market leader at a time when international money transfer has never been more relevant. We are constantly innovating and growing to reach more customers, in more countries- to move more money for a better world.

Today, Western Union's unmatched global network is comprised of 15,000+ corridors, 500,000+ Agent locations with 100,000+ ATMS/kiosks, in 200+ countries and territories, reaching more than 1 billion bank accounts worldwide.

The opportunity

This position is for Product Analyst, Website redesign. As a Product Analyst, your role will be to understand customer needs, translate them into requirements and work with engineering to implement them. You and your team will make sure that Western Union web platform is evolving consistently across product areas, and provide leadership to all product groups on how to develop our product suite's web platform to deliver the best user experience to our customers.

In this role you will be working closely with other product groups, marketing, regional business teams, customer support teams to understand customer expectations and design effective solution to exceed them. You bridge the technical and business worlds as you design services that our users love. The ideal candidate obsessively seeks to understand the customer's perspective, is data-driven, has a bias toward action, and can break down complex problems into steps that drive product development.

Key Responsibilities

Help to define a product vision and strategy Monitoring industry trends to inform product strategy.

Gather requirements and lead a SCRUM team of Engineers, Designers, and Content writer.

Work cross-functionally with Operations, Content, Marketing, and Sales/BD to bring products to market Define and analyze metrics that inform the success of products

Requirements:

BA/BS in Computer Science or a related technical field or equivalent practical experience.

At least 4 years of product management or product design experience

Experience developing web consumer products and technologies

Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast paced environment

Excellent problem-solving, organizational and analytical skills

What we offer

An interesting multicultural working environment with the ability to collaborate and link across borders with sector and technical experts in all parts of our business supported by cutting edge technology and systems.

The Pay

An attractive salary and benefits package is on offer depending on skills and experience, along with a discretionary bonus benefit.

To Apply

Growth and innovation are the story of our past, and they will define our future so if you are looking to be part of an exciting and innovative organization where your hard work can make a difference then please apply online - we- re looking forward to speaking with you.

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