Project Manager About us : - WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, we've been recognized by G2 as a <a href="https://webengage.com/blog/webengage-recognized-as-a-marketing-automation-leader-in-asia/">Marketing Automation Leader in Asia 2021.</a> - The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels. - We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, So Paulo, and Dubai. We work with thousands of <a href="https://webengage.com/customers/">brands worldwide</a>, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. About the role : - WebEngage prides itself on delivering efficient, effective solutions across a wide range of industries. The key to our success is largely dependent on the stellar ability of our Onboarding team. - We're currently searching for an experienced project manager to join our ranks and continue our tradition of success. - The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level project initiatives. As a natural-born leader, you will have a strong talent for project coordination and delegation. - Ultimately, you are motivated by the desire to provide effective product training, meet project deadlines, and provide a delightful onboarding experience from inception to completion. - A strategic position that allows you to be the main point of contact for mid-market & enterprise clients overseeing all processes during the onboarding and implementation phase to maximize the ongoing relationship. - As a Project Manager, it will be your reasonability to gather the requirements from some pretty senior-level executives to which then you will implement this fantastic product into some of the largest businesses out there. This involves mapping out customer processes, configuring the software, and working both with customer stakeholders and the internal team. Essential Functions & Responsibilities : - A client-facing, consultative approach to business with the main goal of benefiting both parties. Responsible for managing the product implementation and integration. Working with clients, running workshops, and project meetings. - Ensuring that the product is delivered to agreed scope and timelines, with customer satisfaction on the quality of work. Reporting KPIs on a weekly basis. - Planning and forecasting resource requirements based on future demands. - Implementing methodology and best practices to continue to develop and scale the delivery of this product - Developing and executing strategies for leveraging data and running projects with customers to help improve their processes and use data to help drive product development - Training relevant stakeholders from the client's team to ensure they understand and are able to use the product to see the value and determine ROI from our product. - Oversee multiple projects and ensure onboarding timelines are met. - Assist with challenging client requests or issue escalations as needed. - You will partner closely with the Sales Managers, Customer Success Manager, Support Executives, and Implementation Team to ensure our customers realize the maximum value from their investment. Life at WebEngage : - We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings. - A highly inclusive work culture that promotes a relaxed, creative and productive environment. Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic) Perks & Benefits : - Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!) - Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves) Explore more here : <a href="https://youtu.be/Y0HjfyMjUpg" style="background-color: rgb(255, 255, 255);">https://youtu.be/Y0HjfyMjUpg</a><a href="https://www.linkedin.com/company/webengage" style="background-color: rgb(255, 255, 255);">https://www.linkedin.com/company/webengage</a><a href="https://twitter.com/WebEngage's =09" style="background-color: rgb(255, 255, 255);">https://twitter.com/WebEngage's =09</a> - Think you fit the bill? Come along, let's redefine the future of Marketing Automation! Master's degree in business administration or related field. - 2 to 5 years Project Management or Business Analyst experience (preference given to those with project management experience in B2B SaaS Industry) - Working knowledge of digital marketing, marketing automation, SaaS implementation, campaign management. - Knowledge on which flavor of Agile to use and when to use it Experience managing projects with multiple stakeholders, running meetings/conference calls and smaller workshops with Mid-Market or Enterprise Client. - Strong working knowledge of CRM/CDP management systems. - Basic conceptual understanding of data flow through API, Webhooks, SDK, GTM will be advantageous. For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Mumbai

Bangalore

Gurgaon/Gurugram

WebEngage -  Project Manager 

WebEngage -  Project Manager  ,Job Description for WebEngage -  Project Manager  in Webengage in  Mumbai Bangalore Gurgaon/Gurugram for (2-7) years of experience. Apply Now!

Job Description for WebEngage -  Project Manager  in Webengage in  Mumbai Bangalore Gurgaon/Gurugram for (2-7) years of experience. Apply Now!