Senior Executive/Assistant Manager – Operations Domestic and Outbound Travel
Job Description
Being a member of the Sales & Operations team, you would be responsible for -
- Responsible for handling operations/post sales fulfilment for Outbound and Domestic Tour packages
- You will have to make sure the hotel bookings, sightseeing, transfers, flights etc for every confirmed booking.
- You will have to engage with the existing suppliers both domestic as well as international on regular basis and look out for new suppliers to add to the existing set
- You will have to ensure the ticketing and visa processes are complete well in for every booking done
- The person shall also make sure there is no problem at the time a client is on his holiday. He has to make sure in case there is a stuck case, he finds a reasonable solution to it.
- Some experience in handling holiday operations
- Sensitivity towards customer and somebody who can take quick decisions
The Successful Applicant
- Graduate/Post-Graduate with 2-4 years of working experience in the similar role
- Strong operations management skills for both domestic as well as outbound tour packages
- Strong negotiating skills
- Strong relationship with domestic/international suppliers – hotels, airlines, embassies, etc
- Hands on experience on GTA, Tourico and other online systems
- Candidate should have in depth understanding of the complete booking cycle mainly - visas, ticketing, hotels
- Candidate should know how to co-ordinate with the accounts team for payments / remittances.
- Candidate should have good communication skills and passionate to work in a fast paced start up environment
This position will be full time based at New Delhi. Salary and perks will be no constraints for the right candidate.
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