Warranty Sales Manager - Automobile industry

Role: Warranty Sales Manager - Automobile Industry

Location: Gurgaon

No. of working days: 6 days / WFO

Job Summary:

As a Warranty Sales Manager in the automobile industry, you will be responsible for leading and managing the warranty sales function to ensure revenue growth and customer satisfaction. This role requires a deep understanding of automotive warranty programs, excellent leadership skills, and a proven track record in sales management.

Key Responsibilities:

Team Leadership:

- Lead, coach, and motivate a team of warranty sales professionals to achieve sales targets and objectives.

- Conduct regular training sessions to enhance the team's product knowledge and sales skills.

Strategy Development:

- Develop and implement effective sales strategies to maximize warranty sales revenue.

- Analyze market trends and competitor activities to identify opportunities and threats.

Customer Relationship Management:

- Build and maintain strong relationships with key clients, dealerships, and other stakeholders.

- Address customer concerns and issues promptly to ensure high levels of customer satisfaction.

Sales Performance Monitoring:

- Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective actions.

- Prepare and present regular reports on sales performance to senior management.

Product Knowledge:

- Stay up-to-date with the latest developments in automotive technology and warranty programs.

- Provide ongoing training to the sales team on new products and services.

Contract Negotiation:

- Negotiate warranty contracts with clients and dealerships, ensuring mutually beneficial agreements.

- Collaborate with legal and finance teams to finalize contract terms and conditions.

Compliance and Quality Assurance:

- Ensure compliance with industry regulations and standards in all warranty sales activities.

- Implement quality assurance measures to uphold the integrity of warranty programs.

Budget Management:

- Develop and manage the warranty sales budget, ensuring cost-effectiveness and alignment with overall business objectives.

Qualifications and Skills:

- Degree in Business, Sales, Marketing, or a related field.

- Proven experience of 7-15 years in warranty sales within the automobile industry.

- Strong leadership and team management skills.

- Excellent communication and negotiation abilities.

- In-depth knowledge of automotive warranty programs and industry trends.

- Analytical and strategic thinking capabilities.

- Ability to thrive in a dynamic and fast-paced environment.

- Results-oriented with a track record of meeting or exceeding sales targets.