Warehouse Manager - eCommerce Business

- To ensure the orders received are dispatched accurately and within specified timelines. - Preparing NDR (Non-Delivery Report) & RTO (Return to Origin) Report.

- Define SLAs in consultation with the management and make efforts to control and maintain them.

- Oversee warehouse operations to exceed expectations for productivity, daily workflow, product availability and accuracy

- Develop key performance indicators to measure the effectiveness of the warehouse operations

- Defining non-moving, slow-medium-fast moving item. Space utilization analysis. Scrap management.

- Provides oversight and conducts (when necessary) physical inventories and cycle counts.

- Achieve operational efficiency by proper resource allocation and maintenance and up-gradation of resources from time to time

- Ensure optimum capacity utilization of warehouse by designing best-fit layouts of a warehouse, goods/material placement, inventory movement and maintenance of the warehouse

- People Development through regular feedbacks, coaching & mentoring, identifying and facilitating training needs

- Ensure safe, clean, and healthy working environment in compliance to statutory requirements and company policies

- Desired Profile: - Strong organizational skills and ability to recognize and react to critical business priorities among multiple tasks and prioritize accordingly.

- Able to read and interpret instructions, policy, procedures, program information, etc. and provide guidance to others regarding implementation and application, as well as identify areas of improvement.