Posted By
Posted in
Banking & Finance
Job Code
334130
What is the focus of the function :
Operations :
Why does this job exist :
- To assist in growing the account and reach best-in-class standards by ensuring strong engagement, stable operations, talent development, retention and continuous improvements
How does the role add value :
- By providing Genpact demonstrable depth in F&A, high end accounting - coach and mentor existing teams to move along the service value chain
How is this role unique from others :
- This role is a combination of high end F&A domain skills, excellent people management skills and process improvement mindset, good commercial sense and excellent customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solutions, etc.)
Who are the key relationships for this role :
- Customers / Relation Managers / Enabling Functions / Global teams
What are the minimum prior qualifications to be an applicant for this role :
- Qualified CA, 2001, 02, 03 Max
What are the key initiatives and challenges facing this role in the next six months to three years :
- Balance growth and maintain noise free existing operations across all geographies
- Identify opportunities to provide improved productivity and cost out to customer
- Communicate with customers at a strategic level and align to customer needs and expectations
- Partner with customer on major transformation projects
Specific Competence (Essential) :
- Excellent communication - verbal and written
- Strong Presentation skills
- Influencing skills
- Creative thinking/innovative mind-set/solution orientation
- Strong People Management skills
- Customer Centricity
- Minimum of 12+ years post qualification experience in high end accounting with main focus on Supply chain accounting, Supply Chain Finance,
- Experience of technical accounting within PLC or large & complex business
- Hands on experience of being the primary account holder with external auditors
- Stakeholder management experience
- Handling large teams, 250+ and their management experience Specific Competence (Desirable)
- Judgement
- Personal effectiveness
Key Roles and Responsibilities Knowledge, Experience and Education External and Internal Contacts :
- Flawless execution on Operational deliverables through a robust operational and controls/compliance framework
- Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective
- Lead the monthly management board discussion on governance review
- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team
- Align to customer goals and deliver on commitments consistently
- Ability to foresee risks, be proactive and predictive while developing mitigation plans
- Ability to build impactful customer relationship; enhance Net Promoter Score
- Managing auditors for Financial Audit
collaborative manner.- Effective communications
Essential :
- CA with 12+ years in the technical accounting domain
- Experience in leading large teams
Desirable :
- Pharma Industry certifications / experience
External : Client Leadership
Internal : Relationship Managers / Enabling Functions / Global teams
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Posted By
Posted in
Banking & Finance
Job Code
334130