VP - Service/Vendor Mgmt - Inv Bank

We are an International search firm focussed on Global Markets space across regions. Presently we are scouting for talent across financial services within the Investment Banking space.

Client – Large European Bank

Job Title – Vice President, Service Management/Vendor Management

Years of Experience – Min 12 to 15 years experience

Overall Job Purpose & Responsibilities –

- The VP Service Management is a leadership role in the operations shared services organisation based in Chennai.

- It shall support the Global Service Management Leadership and Head of India Service Management in oversight and governance of the offshore supplier partners for client’s Corporate, Investment Bank and Wealth and Investment Management. It shall also support the Head of India Service Management in providing inputs to regular review and implementation of the supplier and service management operational strategy

- The incumbent would be responsible for helping lead / independently leading High profile supplier governance forums that shall involve senior stakeholders (Director and Managing Directors) supplier partner

- The incumbent would support and /or lead regular observation and tracking of the Commercial, Operational and Strategic SLAs for offshore partners. He will be responsible for engagement in SLA negotiation and strategic offshore footprint reviews for new and existing businesses processes

- The service management team is responsible for direct oversight of this budgetary spends and approves or disapproves in the event the spends are not in line with expectations. The contracts and budgets may undergo many updations and changes due to any of the reasons including and not limited to people, process, technology, SLA, commercials, engagement model, role structure etc.

- Extensive knowledge understanding of supplier management techniques in offshore and financial services environment including negotiation (SLA, RFI, RFP etc) and the application of industry-standard methodologies and practices

Academic and professional qualifications

- Commerce Graduate/ or CA/MBA/CPA or equivalent with about 12 years experience of Outsourcing / Offshoring in Financial Services Environment

- The ideal candidate will also have appropriate knowledge and skills of risk management and change management

Interested candidates please send your resumes at resume@execuzen.com in complete confidentiality.

Execuzen Consultants Pvt Ltd.