Work Experience:
- The incumbent should have relevant work experience in managing the training and development function for a financial services organization.
- Should have experience in running governance functions with exposure to MI and reporting.
Required Skills:
- Ability to manage cross location and cross functional teams
- Ability to manage training and employee development functions
- Excellent communication and presentation skills
- Reporting / MI and spreadsheet skills
- Ability to drive best practices and initiatives within the teams
- Ability to discuss and negotiate issues with Senior Ops Managers
- Experience in the Financial Services industry
- Knowledge of Capital Markets and Investment banking Ops
Job Responsibilities:
- Regularly liaise with program leads to understand their support requirements. Identify and address any governance issues they face, over KM MBRs and periodic sync ups.
- Publish metrics tracking performance of individual programs against compliance parameters. Provide necessary support to the Ops teams to ensure they are able to meet these requirements
- Effectively interface with Shared Services on behalf of the vertical / program leads (FS)
- Speak with Ops leads regularly to understand their resourcing requirements. Check if these can be fulfilled internally from spare capacity.
- Consolidate hiring forecasts for FS each month and share the same with the recruitment team
- Plan out the DERIV org structure
- Team management and resource planning for the DERIV teams (primarily for specialist roles)
- Organize the monthly APGM+ meeting for all FS leads and the SS leads from HR, Quality, etc.
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