VP - Program Lead - Robotics Automation Process - Banking

Responsibilities: The Program Lead is expected to support & coordinate the Robotics Process automation program efforts.

Some of the primary responsibilities will be:

- Leading the Process Advisory program, including managing the PA team, interacting with Site Leads and other management to identify improvement opportunities leading to LSS projects that improve key business processes

- Acting as the Business Process Consultant, Change Champion and Problem Solver, responsible for relationship & demand management.

- Run Diagnostic Reviews identifying improvement potential among business functions as well as secure successful execution of proposed improvements

- Providing analysis of process performance and preparing summations for management, supporting the completion of diagnostic Reviews

- Responsible for knowledge management in the BDC's on process re-engineering, RPA, ML, AI. Train, enable and provide the teams with tools & methods to innovate - by applying design thinking methodology and effective tools and techniques

- Lead, coach and mentor projects covering following topics: process reengineering, process consolidation, organizational alignment and pooling of competencies, identification of opportunities for automations (e.g. RPA - Robotics Process Automations), Machine Learning (ML) and Artificial Intelligence (AI)

- Supporting the identification, development and reporting of critical process performance measures for the entire center

- Support the development of the staff of the BDC in CPI Methods and tools (Green Belts, Black Belts)

- Strong demand to build-up & offer solution recommendations beyond typical lean six sigma, i.e. RPA, data science and reporting tools

- Strengthen consultancy, engagement building & influencing skills

- Secure technical expertise of data science to grow team's know-how & work with the business as trusted advisor on innovative solutions

Qualification:

- Minimum of 13+ years of people management experience; prior experience in managing a technical project focused team Operations, Banking, IT or consultancy background (5 years + experience) and a solid understanding of project management in the banking arena

- A proven track record of successfully delivering projects / program

- Excellent influencing & relationship building skills

- Specialized skills in organizational design and managing organizational change, program management capabilities

- Past experience in implementation of RPA projects (i.e. discovery, assessment, oversight of implementation)

- Working knowledge of ML and AI, i.e. concepts, applications, solution delivery and limitations

- Solid analytical and statistical background - skilled in Minitab or similar statistical software

- Ability to communicate effectively to and command attention from senior managers

- Ability to produce clear, concise reporting

- Excellent MS Office skills and hands-on with other project management tools

- Effective relationship management and influencing skills

- Must be a self-starter and operate well independently

- Delivery focused and process oriented

- Excellent verbal communication skills

Preferred Skills and Experience:

- MBB - Experience in delivering Lean Six Sigma training - Black Belt Certification