We have an opening for VP Operation Head, Hyderabad.
Exp : 15+ yrs
Location: Hyderabad
Position: VP Operation Head
We are looking for a senior executive who will not only lead new projects but also be willing to get her/his hands dirty and lead the teams to excellence through high quality of delivery as well as superior team management and motivation. The role responsibilities include but are not limited to -
Core Responsibilities
Lead the team to meet business objectives by developing talent
Work with seniors/stakeholders to improvise existing and design new processes
Ensure a Pristine Control Environment - All operational risks to be assessed and mitigated, and control/audit issues actively managed to resolution
Monitor and track expenses to plan
Effective Communication for both internal and external stakeholders providing regular; develop strong working relationship between the team and onshore business partner
To show consistent improvement in employee satisfaction & customer survey scores
Ensure self & team's Compliance to company- s/ group's policies & procedures
Operational Responsibilities
Exercise full leadership and supervisory responsibility over Operations Support department typically consisting of multiple teams
Evaluates teams' performance and make course correction wherever and whenever needed
Responsible for Manpower planning, resource management to balance workloads
Recommends new work procedures with broader scope of impact; deals with variable (occasionally complex) issues with substantial potential impact .
Identify training needs for the team, conduct training programs/contribute training material to the training department
Responsible & accountable for adherence in the team for company/OpCos information system
Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues
Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals
Persuades and influences others through strong communication and diplomacy skills; negotiate with
Shift
UK shift but should be flexible in shift timings
Education level:
Bachelor's degree in Engineering/ Commerce/Science or MBA
Madhu
T : +91 (0) 40-49181927
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