VP - General Ledger Implementation & Support - Peoplesoft/Oracle

Principal Accountabilities:

Execute target operating model for GL operations and support

Define resource plans for offshore support team and be responsible for offshore business management

Design, develop and implement GL operations related information and knowledge management

Design, develop and implement service and solution development

Provide support as required for ongoing system implementation in respective region.

Manage key processes to agreed service levels.

Roles and responsibilities:

Lead and be the single point of contact for the regional Finance operations supporting the line finance and business partners.

Manage effective service delivery of regional finance systems

Provide the right leadership to facilitate the growth and create capabilities in GFC

Implement standardized processes across systems to manage system security, change, escalation- & system monitoring

Review and assess the impact of new GL function and features.

Work closely with the IT teams and design solutions to address platform impact

Build a high performance team supporting the group strategic programs

Build the SME capability and support new process capabilities

Establish strong working relationships with business partners and line finance

Implement best practices and drive process excellence culture within the teams

Identify opportunities to increase efficiency and drive re-engineering and optimization of processes

Monitor the financial platform availability and performance to meet with the performance level agreement and understand and communicate to user groups the root causes & impact

Chair production support meetings with production incident summary, Help Desk log and system availability statistics to drive efficient resolution of issues and defects identified.

Prepare and provide updates to stakeholders and management groups.

Manage production issues & resolution and communicate & escalate any challenges to the IT CoE & Regional IT teams in a timely manner.

People from Finance background will be preferred.