VP - Digital Initiatives - IT

VP - Digital Initiative_Key responsibilities:

Innovation & Initiatives:

- Develop digital Initiatives ambition that provides focus to program goals to modernize applications, support new ways of working and enable business Initiatives.

- Direct the awareness of and experimentation with disruptive and innovative digital solutions such as ERP, HRMS, Integrated workplace solutions, learning management systems, Contract Lifecycle Management, Salesforce, Business analytics & Automation leveraging such as AI, ML, AR/VR/SR, and immersive meeting solutions

- Provide leadership, vision, and direction to members of the digital Initiatives teams on the selection and support of applications to support business outcomes

- Seek out innovative technology trends that should be brought into the workplace and gather digital workplace best practices by participating in continuing education, peer groups and industry events

Strategy & Roadmap:

- Build and maintain key stakeholder partnerships across LOBs to ensure alignment of digital Initiatives office strategy to support mission-critical business outcomes

- Partner with HR to understand employees' current challenges and experience, new roles and responsibilities, demographic changes in the workforce, globalization initiatives, changes in organizational structure, and hiring and skills requirements. Incorporate this knowledge into digital workplace planning.

- Partner with facilities to create a smart workplace that supports the future of work. Today's workforce desires a work environment that is flexible, intelligent, and connected, and the shift to hybrid working requires a renewed focus on applications to support employee experience.

- Lead the implementation and maintenance of the digital workplace framework for contextualizing swift business decision making, employee attention and connective services

Adoption, Governance & Change:

- Organize and lead a digital Initiatives office steering committee, which plans and governs digital workplace initiatives in specific functional areas and across the organization

- Lead in the creation of a digital workplace champions network to support initiatives and new ways of working

- Regularly measure digital maturity through analysis and tracking of ambition, accomplishments, and business impact

- Implement & improve procedures and processes to support and maintain digital workplace applications.

- Manage and govern technology and services vendors.

Measured Outcomes:

- Work closely with colleagues in IT, Corporate Services functions, to measure the business impact using digital employee experience (DEX), digital experience monitoring (DEM) and application performance monitoring (APM) tools

- Work with IT security to ensure that applications are effectively secured

Define success criteria of digital workplace strategy by aligning with measurable short-term and long-term business objectives.