VP - Client Success & Delivery - eCommerce/Internet/OTT Platform

- Lead customer success and delivery of campaigns for OTT platform, by organizing/ establishing strong inter-departmental workflows to ensure smooth campaign lifecycle management from proposition building (pre-sales) to end delivery (campaign management & evaluation).

- Own the workflow processes (and development/ deployment of software systems) that are used to sell, input, serve, target and report on the performance of ads on OTT Platform.

- Own the operations end to end from compliance and QC to end revenue realization.

- Establish and manage robust processes for tracking, measurement, analysis, and optimisation of all advertising campaigns to continually maximize ROI for advertisers.

- Build strong ad-operations and sales operations processes and systems to maximise yield and minimise delivery risks.

- Mentor and manage execution teams that both interface with clients/ customers and internal stakeholders to deliver to advertiser goals

- Collaborate with ad-solutions and growth teams to build adoption for new ad products and incorporate performance optimisation methodologies developed internally.

- Drive automation of processes across campaign lifecycle management, sales operations, compliance etc.