VP - Channel Sales - Online - Real Estate

Hiring for the position of ‘VP – Channel Sales’ for one of the fastest growing online real estate company based in NCR.

The Vice President (Channel Sales) platform is a key role in the leadership team. He will have the opportunity to help build a new business line from scratch and create a new organization within the company. The role is ideal for an executive who thrives in an environment that blends the entrepreneurial and company-building dimensions of a start-up environment with the operating discipline required in a public company.

Responsibilities:

Operational Management

- Build the operational business plan for the Platform business

- Build the organization structure of the new business (focus on Broker Relationship team)

- Guide the management of all teams within the business to agreed-upon targets

- Work with product, finance, operations to set and measure metrics and identify and capture improvement opportunities

- Work with Solution Architecture and Product Management to ensure client needs are reflected in the development roadmap

- Develop and manage the budget for the team including hiring, staff development (training) and travel budgets

- Work with managers and HR to formalize compensation bands and develop career pathways for the Customer Success team

Broker Management:

- Oversee management of all broker accounts to ensure client satisfaction and reference-ability

- Develop, refine and institutionalize account management standards and practices

- Coach Broker Relationship Managers and shepherd development of their client management and communications skills

- Drive development of metrics and reporting to be provided to brokers clients by working with clients to assess their needs

- Guide the collaboration between lead generation and broker relationship managers to ensure account-level economic results hit or exceed targets

- Develop and institutionalize a standard project management approach and reporting structure

Requirement:

- Graduate and MBA from a premier institute, ex IIT/IIM/ISB

- 10+ years of professional experience including 3+ years in a services leadership position with a customer internet, agency/distribution company

- Experience handling Channel Sales is essential

- Experience working in a highly collaborative environment and driving success by bringing together of knowledge and expertise groups

- Experience driving service delivery methodologies anchored in industry best practices

- Results oriented, highly motivated and driven to succeed with a track record of delighting clients while successfully managing teams to operational targets

- Experience building teams and business from initial stages to 50 Cr in revenue