VP/AVP - Operational Excellence/Process Excellence - BFS Domain

- To deliver transformation programs by focusing on the globally directed projects and initiatives by identifying opportunities, designing, implementing and embedding the change to the operations processes.

Responsible for leading small/medium scale transformation and re-engineering projects & initiatives or support Senior Process consultant's in managing a large transformation program in order to deliver an agreed set of business objectives and meeting the overarching portfolio strategy of one or more of the following Operations Transformational Programs, Consumer, Wholesale, Risk, Payments and other Operational Services delivering tangible benefits.

- The role requires to mentor one or many process analysts in a program/project environment guiding them to deliver program/project objectives

- For specific functional areas, deliver step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new process improvement initiatives aligned with local/regional transformation initiatives,

- Act as trusted advisor and a partner to stakeholders to identify and ensure commercially based decisions are taken on prioritizing and optimizing the project portfolio

- Work with the businesses as delivery partner to develop objectives and quantitative recommendations

- Identify and recommend innovative solutions that are infused with emerging improvement trends and solutions while tempered with practical applicability

Skills and Experience:

- Candidate with 10+ years of overall operational transformation experience and a variety of skills related to executing high and medium complexity projects and consulting engagements.

- Good experience in Project Management and process improvement initiatives internally or other large complex organizations. Good understanding of overall banking and financial/consulting services industry knowledge will be preferred.

- Good working knowledge of functional area in an operational or consulting capacity

- Preferably Black Belt or Green Belt trained / certified.

- Having knowledge of the change process, project lifecycle and consulting tools and techniques. LSS - Lean Six Sigma experience a strong plus

- Strong problem solving skills using end to end process reviews and data driven analysis

- Exposure / experience to Robotics / AI and other light automations tools / techniques will be an added advantage.