Vodafone - Sales Program Manager

Deployment:

- Organizes induction of Sales New Intake.

- Conducts train-the-trainer program on product knowledge.

- Organizes product knowledge training for key account managers.

- Conducts Sales Management (documentation) Process training for the account managers.

- Designs monthly or quarterly training calendar and ensures local training.

- Assists in training need identification.

- Responsible for up gradation of training content like sales kit, product manuals etc.

- Identifies training resources within the sales team.

- Leads process mapping improvements through cross functional interactions.

- Evaluates training effectiveness through written tests, FOS productivity track sheets.

Budgeting and Costing:

- Plans and allocates budget for training sessions including cost monitoring and optimization

Administration:

- Delivers training communications- as per the calendar.

- Supervises administration of training MIS.

- Coordinates availability of training material at the location (sales kit/ manuals etc).

- Coordinates with administration or other agencies for program set-up.

Develop:

- Sales Target Incentive Calculation

- Planning motivational programs/trips for performers

- Holding contests National / at a Circle or Zonal level to boost sales performance

Qualifications - Graduate/MBA

Knowledge & Skills

- In-depth knowledge of the sales function and functioning of channels.

- Ability to understand technical aspects of the products/ services/ telecom domain.

- Ability to relate to ground level market realities.

- Good documentation skills.

- Good computer skills (MS Office).

Should have an overview of other functions like credits, customer service.

A team player.

People and personality handling skills.

Ability to work with defined objectives and delegated limits of authority rather than specific activity.

Ability to work effectively with and gain confidence and respect of senior management, sales team and channel partners.

Ability to adapt and demonstrate Hutch culture.

Ability to work through functional interdependencies.

- Exposure in training/HR practices.

- Good presentation skills.

- Ability to motivate others.

- Effective negotiation skills.

- Good communication skills.

- Good listening skills.

- Effective Interpersonal skills.

- A pleasing personality with a good voice.

Experience

- Minimum of 7 years of experience in Sales function.

- A proven sales track record across channel/direct sales.

- Minimum of 2 years of sales team management experience.