Vodafone Idea - VIBS CNC Lead - Collection - Carrier Voices

This position is responsible for managing Carrier Voice with a view to minimize bad debts. He/she has to drive the ILD collections of the CNC Function with close Co-ordination with corporate VIBS Carrier ILD Team, VIBS Finance , network team, order to attain Collection performance as per agreed targets, ensuring low forward flow, with low bad debt and acting as a catalyst for the revenue growth by ensuring timely collections , whilst complying with agreed National Credit policy guidelines as also with all regulatory norms .

KRA:

- Managing operator wise bulk and wholesale receivable dues for the corporate in conjunction with VIBS circles and SSC through

- Credit Risk Management - Formulating credit policy for better risk management of risk and revenue in Wholesale receivables.

- Collections Management - Effective debtors' management to ensure cash flow, and minimum bad debts

- Bad Debt target delivery as a percentage of revenue

- Collection strike rate

- Timely & effective Dunning

- Debit charges for payment delay monitoring

- Resolution of inter-operator disputes and issues

- Ensuring periodic reconciliation between operators

- Policy and process implementation & Adherence

- Ensure Compliance of processes and policies.

- Redesign processes for better control and efficiencies.

- Driving efficiency and control thru centralisation of backend processes at SSC.

Co-ordination - Co-ordination with Circle and SSC for unified response to operators by acting as a three way link

Relationship Building - developing lasting business relationships with operators at operational level for smooth settlement and collection process and dispute resolutions