Vodafone Idea - Retail Store Manager

Role : Store Manager

Function/ Dept : Retail

Location : Ernakulum

Job Purpose

- Managing VI store and ensure profitability

Key Accountabilities

Sales

- Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store

- Ensure and monitor quality of acquisition through the store

Revenue

- Deliver revenue targets for the store

- Increase revenue per footfall by aiding customers purchase decisions

RoI

- Achieve profitability (Return on investment) targets for the store

- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Customer Service

- Manage churn and achieve customer satisfaction for walk-in customers

Store Management

- Ensure adherence to store processes in terms of documentation and systems

- Ensure infrastructure / store upkeep

- Maintain availability of stock at the store while adhering to norms

- Ensure appropriate placement of pop-ups and product displays at store

Marketing

- Execute marketing, branding and promotion activities

- Ensure fliers/ brand POS are available at store

Team management:

- Manage- a team of four to five

Candidate Profile

- 3 to 6 years of experience in store management

- UG/ PG qualification is a must

- Age not more than 30

- Ready to work anywhere in Kerala

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