Vodafone Idea - Practice Architect - Business Communications & Cloud Store

Job Purpose

Our Business Communications & Cloud Store portfolio engages with market across Enterprises, Government and SME sectors to support multiple innovative propositions across SIP, GSIP, TFS, GCS, Cloud telephony & further expected to get enriched with UC, cPaaS and associated solutions. The practice architect is a cluster role, with subject matter expertise in above domain, and associated technologies and platforms. The role is responsible to drive products penetration at clusters level.

Key Result Areas/Accountabilities

- Design and develop fixed voice technology solutions, including evaluation of promising technologies and development of evaluation criteria

- Drive and lead the penetration of Business Communications and Cloud Store product practice in the clusters.

- Ability to influence and engage with customers, partners, suppliers and senior management and establish immediate credibility across technical and service skills that are backed by market and delivery experience

- Demonstrate enthusiasm for change and the capability to adapt to changing circumstances. Accountable for compliance to all standards and procedures defined for solutions

- Ensure efforts and solutions align and adhere to the organization's Technical Architecture Framework (TAF) policies, standards and direction as well as Solution Owner requirements

KPI:

- Cluster level product penetration specific to Business Comms and Cloud Store practice.

- Achieve Order Booking targets for the cluster as set under the DB

- Ownership of customized solutions at cluster level to ensure process adherence to deliver first time right sale enabling incremental revenue recognition & CXX.

- Revenue growth and retention strategy support for top accounts in the cluster

Qualification - Graduate/Post Graduate