Vodafone Idea - Manager - Retail Franchisee Operations

Franchisee Lead Retail

Job Level/ Designation - M1 /Manager

Function / Department - Retail

Location - Candidate should be ready for anywhere in Gujarat

Job Purpose :

Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.

Key Result Areas/Accountabilities:

- Franchisee handling

- Sales acquisition (in bound and out bound)

- Customer Service

- People management

- Franchisee profitability

- HSW

Core Competencies, Knowledge, Experience:

- Channel handling skill

- Good communication and convincing skills

- Customer handling

- Outbound sales handling skills

- Team handling skills

- Decision making and delivering results

Years of Experience :

- 4-6 years on role experience

- 1-2 years channel handling experience

Industries to look from:

- Telecom

- FMCG

- Insurance

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