Vodafone Idea - GM - Global Account Management

GM - Global Account Management

Description: Global Account Manager

Job Level/ Designation : M3

Function / Department : Enterprise

Location : Bangalore

Job Purpose :

- To manage the global customer relationship for India HQ - accounts

- Build Relationship with the Key Buying centre (- C- Levels) - to influence deals globally

- Drive profitable revenue growth -

- Deliver the best in class customer experience to our customers -

- Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc.

Key Result Areas/Accountabilities :

- Deliver Revenue / TCV growth target in line with the DB

- Create opportunities for participation in Large deals

- C - Level Customer stakeholder engagement and escalation contact for all customer experience

- Engagement with various stakeholders to deliver the VGE revenue growth for global market

- Create - opportunities with focus on products as IPVPN, SD Wan, Cloud & Hosting, IOT, Fixed Voice, Mobility, etc

Core competencies, knowledge and experience:

- Experience in managing global and a track record of global accounts/ enterprise solution selling

- Experience in complex change management and operating in a matrix, fast moving and technical environment.

- Experience in working in multi-cultural environment (lived and worked abroad - preferred) ability to manage an international and distributed team.-

- Team player, strong influence and relationship management skills, customer centric.

- Strong communication and decision making skills - ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments

Must have technical / professional qualifications :

- MBA and Engineering background

- Sales and cross functional work Experience of more than 15 years

- Strong Leadership Skills

- Good knowledge of - mobility, fixed and other communication technologies, technical sales background preferable

- Preferably worked with IT/ ITES/ BPO organizations

Job Type - Salaried Employee

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