Vodafone Idea - AGM - CEN Operations

Role CEN Operation

Function / Department - Technology - Transport, Central Operations Group

Location - Mumbai

Job Purpose :

- To drive and evolve Vodafone India's IPMPLS based pan India transport network (spanning across 23 circle) operationalization of network element growth, encompassing 3500+ CEN network elements, 1100+ odd upcoming IP/MPLS transport network elements being planned for expansion, 150,000+ mobility and other captive customer's connectivity, 100G MPLS backbone.

- Network/Service Performance optimization - Proactive improvements activities which is based on the trend and forecast of network and service performance.

- Responsible for CEN transport network expansion operationalization, product capability validation, sign off, KPI & SLA benchmarking, develop measures to catapult transport service level SLAs to next level for mobility internet services, products.

- Capacity / Resource planning- Network upgrades requirement analysis, plan preparation, MoP preparation, test and validation of services, progress tracking of service migration

Key Result Areas/Accountabilities :

Key accountabilities and decision ownership :

- Operations of Carrier Ethernet Network(CEN), maintain and improve KPIs of CEN against defined benchmark and Continuous improvement plan recommendation and implementation.

- Operational Planning, best practices recommendations, implementation, process automation for service provisioning and performance management of CEN.

- Network Performance Management, Network Optimization and quality management of CEN

- Vendor SLA management, timely TAC case closure

- IP/MPLS VPN Solution Engg & Operations support for captive customers

- Change management

Core competencies, knowledge and experience :

- In-depth knowledge and experience in large and complex mobility and fixed line service provider environment with multiple stakeholders at various levels.

- Management & Optimization - KPIs, Benchmarking and Optimization of IP/MPLS Networks, Service Level SLA, analysis, recommendation and implementation

- Operational planning: Operationalization of network elements and nodes and links, ability to bring in synergy, driving cost efficiency and operational excellence through various standardization processes, procedures, OSS/Tools

- Experience in using innovative strategies to align various mobility and fixed line based product and service rollout and operationalization.

- Experience in managing multi service & multivendor (Cisco, Juniper, Huawei etc.) data network.

- Good interaction experience with other service providers/partners, industry technical experts/forums and standards bodies

- Excellent team building capabilities and communication skills.

Must have technical / professional qualifications :

- BE in Electronics & Telecommunication/IT with 7-8 Years of experience

- Industry Certification - ITIL/CCNA/CCNP/CCIE/JNCIA/JNCIP

- Good stakeholder-management skills to interface with business heads

- Proven people management skills

- Effective communication and inter-personal skills

- Proactive in approach with positive attitude

- Balanced in handling emergencies

- Experience in virtual team management.

The Apply Button will redirect you to website. Please apply there as well