Vodafone - Assistant Manager - CS Training

The Training Manager heads the training execution and deployment across learner groups and partners in circles. They also oversee training delivery, training content enhancement and V Search management. They also head training related projects.

Key result areas:

- Service Partner Training Management

- Training Aid Enhancement

- Training Deployment, administration, Infrastructure and Capability management

- Customer First projects conceptualization and execution

Requirements:

- Needs 4 -5 years of training delivery/administration experience, preferably in a BPO set up

- Must possess organization, planning, and project management skills

- Must have leadership and people development capabilities

- Must be able to communicate with peers and seniors in the system well and convincingly