Role title: Data - 2G (AM/DM)
Function: Commercial
Department: Marketing
Reports to: Category Development Manager
Location: Bangalore
Role purpose:
The position is assigned the task of managing the 2G customer base. It contributes in development & execution of organization's strategy to achieve its revenue target & subscribers base market share. It plays a crucial role in running day to day business operations.
Key accountabilities and decision ownership :
- End to End Responsibility of acquiring and extracting 2G Customers and revenue; Increasing 2G Data Usage and users and minimising data churn
- Drive 2G attachment as a % of new subscriber gross adds in conjunction with the sales organization
- Drive 2G adoption amongst DEH base by working in close conjunction with the CVM team to deliver adoption & penetration targets
- Execute specific trade marketing programs to drive 2G adoptions, ARPU upsell and 121
- Work in close conjunction with Zonal Heads to drive 2G penetration at a Geographic / Site level
- Work in close conjunction with the Network team to drive adequate capacity & benchmark speed from campaign perspective
- Use analytics to drive sharp insights on performance delivery gaps and opportunities for appropriate actions by the Sales / CVM team
- Drive Market intelligence on competition offerings for appropriate response and action
- Work in conjunction with CVM team to address appropriate action on consumer churn
- Work in conjunction with CVM team to ensure aggressive focus on 2G recruitment, Churn & ARPU upsell
- Work in close conjunction with 2G Data lead at Corporate and deliver and execute national and circle programs
Budget owned:
2G data Revenue
Key performance indicators:
Deliver 2G plan for the circle
- ARPU
- RPMB
- Usage
- Revenue
#LI-KAR
- CVM/CLM experience in telecom domain - preferably in Data product management
- Should be customer obsessed and innovative with a high sense of intellectual curiosity. An eye for detail while keeping the big picture view
- Have ability to spot trends, interact with consumers, trade and gather information and generate meaningful and actionable insights
- Should be tech savvy, with knowledge about latest trends on data consumption habits, internet trends, etc
Must have technical / professional qualifications:
- MBA (Marketing with 4-5 years of experience)
- Good inter personal skills
- Data analytics, good communication skills
- Familiarity with Microsoft XL/Access
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