Posted By
Posted in
SCM & Operations
Job Code
195228
1) Complain closure within TAT
2) Churn Management
3) Planning & Performance reporting. Also providing periodic MIS pertaining to various CS metrics measured at Circle & Central Team.
4) Process Improvement Inputs to process team on identified Gaps in customer impacting process from voice of customer & driving teams.
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Posted By
Posted in
SCM & Operations
Job Code
195228