Vodafone - Account Manager - VBS

Role : Account Manager - VBS

Location : Trivandrum

Role Purpose :

To manage and drive the market share in order to attain market leadership in territory allocated within the VBS (National Corporate & SME) segment, through growth, in terms of subscriber base, revenues, market share, whilst complying with agreed budget, time scales and agreed policy guidelines as also with all regulatory norms.

Strategic :

- Plan implementation of sales strategies to grow subscriber base, better penetration and enhance competitive position

- Channel engagement & development strategies to drive loyalty and retention.

Operational :

- Responsible for subscriber growth in VBS business for the territory allocated

- Increase the subscriber base through acquisition in new accounts, as well as a deeper penetration in existing accounts within the allocated accounts

- Account planning & drive sales of voice and data products through the channel partner teams

- Set goals and targets for the acquisition & retention and monitor the performance of the team

Development :

- Channel Development & motivation

- Training and coaching of team

Success Factors :

- Subscriber acquisition numbers and subscriber base growth.

- Market-share growth.

- Customer satisfaction

- Drive quality of subscriber acquisition.