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24/01 HR
Associate Director - HR at VMock

Views:461 Applications:144 Rec. Actions:Recruiter Actions:15

VMock - Product Manager - IIM/IIFT/MDI/ISB/FMS (1-4 yrs) Premium

Gurgaon/Gurugram Job Code: 1211221

Key Responsibilities:

- Manage the delivery of products to clients, ensuring that they are delivered on time and meet quality standards

- Collaborate with our client-facing team to identify and address any issues that clients may have, and work to ensure client satisfaction

- Analyze product performance and usage data to identify trends and opportunities for improvement

- Handle the pre, during and post client launch customer experience and prioritize the work for the team as per criticality and client requirement

- Manage product development for a suite of products; collaborate with multiple cross-functional stakeholders, ensure product quality and timely execution

- Monitor and track client usage and engagement with our products, and proactively identify areas for improvement

- Monitor client health and work to identify potential at-risk clients and develop strategies to address any issues

- Work with other product managers to improve and automate the processes around launch and product improvements


- 1-3 years of experience post MBA in product management or a related field

- Education: MBA degree from top tier institutes like IIFT/MDI/IIMs is preferred

- Strong analytical skills and experience with data analysis and visualization tools

- Experience working with SaaS products and an understanding of the software development lifecycle

- Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders

- Very high bar for quality and dedication to get the work done. Strong analytical rigor to identify and resolve issues

- Proven ability to multitask and manage multiple projects and priorities

Women-friendly workplace:

Maternity and Paternity Benefits

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