Responsibilities : Looking for a Business Analyst who can plan and analyze different product features in collaboration with the product team to enable business operations, campaigns, and strategic decision making - Driving customer satisfaction and experience by addressing product-related queries received on the user support portal - Identify trends and patterns in large amounts of information using appropriate tools/techniques to scale the product - Plan and implement the overall analytics and business intelligence strategy regarding launch and development of new products - Glean insights regarding product friction, customer pain-points and user personas to drive product and process recommendations - Spearhead user-behavior analysis to develop innovative strategies, tools and, modifications for enhancing customer experience in collaboration with Product Teams - Report key performance metrics to senior management Requirements : - Qualification/Work Experience: Undergraduate degree from the top-tier institute with 0-2 years of work experience - Analytical Skills: Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data for machine learning algorithms - Communication Skills: Having exceptional written and verbal communication skills to drive content development and interact with the high-end audience - Business Acumen: Having business smartness coupled with strong understanding of business concepts - Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint - Initiative: Ability to work with limited supervision within a team with high-level of individual initiative

Gurgaon/Gurugram

VMock - Business Analyst 

Job Description for VMock - Business Analyst  in VMock in  Gurgaon/Gurugram for (0-2) years of experience. Apply Now!