- Lead the design and implementation of leadership and professional development programs with performance measures to gauge program effectiveness. - Continuous learning and education in efforts to consistently innovate and improve the output from the department. Create a top-notch onboarding experience for new hires and internal transitions with the goal of getting them to understand point, clients, strategic values and culture as quickly as possible. - Work closely with the business leaders to clearly understand company goals. - Share input on key talent issues such as engagement, succession planning, and retention. - Relentlessly track and measure results. - Define and develop a scalable strategy for learning and development and associated programs and activities. Partner with the senior leaders of the client eco system to drive strategy for the development of its current and future leadership and workforce. - Shape and direct the talent development agenda for the organization in partnership with senior management and Human Resources. Lead the development, implementation and delivery of the training and development strategy and oversee the curriculum of clients and internal development objectives. - Lead the development and delivery of effective, efficient and service-oriented educational and development programs. - Partner with the leadership team and OD in the design, development and implementation of organizational development capabilities, methodology tools and consulting support. Assist with the provision of expert facilitation and coaching to leaders regarding OD methods and tools. - Serve as the training and development - champion- and - thought leader- within the organization. - Should currently be handling National or Regional Training Head position with Domestic/ International BPO - Should have handled Quality of 4000 FTE's in Month with the help of region wise teams - Should be able to work in round the clock shifts - Should have handled a team of at least 20 directly and indirectly reporting in to him - Instructional Designing (Mandatory) - COPC HPMT (Mandatory) - Certified BPO Master Trainer (CBMT) ( Mandatory) - Behavioural training certification (Mandatory)

Mumbai

Vice President - Training/Learning & Development - BPO 

Vice President - Training/Learning & Development - BPO  ,Job Description for Vice President - Training/Learning & Development - BPO  in The Growth Partners (TGP) in  Mumbai for (14-20) years of experience. Apply Now!

Job Description for Vice President - Training/Learning & Development - BPO  in The Growth Partners (TGP) in  Mumbai for (14-20) years of experience. Apply Now!