- Partners with Global SIM program managers in developing the strategic roadmap and integrated multi-generational rollout plans to deliver transformational, multi-year strategic change across FDCO & ETD.
- Create a strategic view /tracker for FDCO that provides consolidated view on HC, Volumes, Rev, Site split, Applications, metrics by function Global vs GDCE
- Hands on Reporting, tracking of milestones, dependencies and risks of initiative activities led out of India including people, process, technology & financial impacts
- Create a centralized metrics and reporting hub for FDCO & ETD at GDCE
- Create and manage BCP strategy for FDCO & ETD and partner with regional teams in aligning GDCE strategy to global plan
- Establish a strong framework to measure performance and control cost of operations on an ongoing basis.
- Represents India Teams on global Business meetings related to People & Business Management Work streams.
- Create and maintain central repository of critical technology and risk initiatives and STP Enhancements.
Requirements-
Mandatory requirements -
- Strong Consulting and process design/re-engineering background
- Hands on Excel & PowerPoint skills.
- Exceptional verbal, written communications (including executive C-suite presentations) across all levels, time zones / cultures
- Strong sense of ownership, urgency driving results beyond immediate team
- Directly manage small to medium size team with effective interpersonal skills, fostering teamwork, results, and conflict resolution
- Ability to work in a matrix environment - driving collaboration and results from key stakeholders
- Ability to translate complex business problems into structured projects with tangible outcomes.
- Partner with leadership to identify and address execution constraints and issues.
- Operational Excellence and Continuous Process Improvement:
- Ensure adherence to all internal and business performance metrics with zero surprises
- Drive ideation and execution of ideas
- Support & promote Innovation
- Have the ability to question and focus on details in order to have deeper understanding and subject matter expertise on industry standards, best practices, trends and evolving ideas.
Education-
- Graduate/Post Graduate/ MBA/ CA/ ICWA/ CS
Mandatory skills -
- Strong MS Office Skills
- Banking experience within a Global organization
Desired skills -
- PMP Certification
- Black Belt Certification
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