Vice President - Software Delivery - Insurance Sector

- Head the entire Delivery for the India Business

- Manage and lead a team of total of 300 to 400 professionals

- Should have expert level understanding of Insurance domain

- Review customer orders and plan and coordinate delivery activities

- Build positive and productive working relationships with customers for business growth.

- Analyze and troubleshoot delivery issues in a timely fashion.

- Manage a delivery team to ensure timely and accurate customer deliveries.

- Oversee daily activities of delivery team and provide direction and guidance as needed.

- Perform resource allocations and workload assignments according to delivery requirements.

- Ensure that team maintains high level of competence and operational excellence.

- Evaluate the performance of team members and determine training needs.

- Serve as primary contact for customer inquiries and concerns.

- Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.

- Perform customer negotiations for delivery rates.

- Develop process improvements to achieve cost effectiveness and time saving.

- Make critical business decisions to meet customer expectations.

- Develop scope and budget for delivery projects

- Report delivery status to customers and develop required delivery documentations.