What you'll do:
- Support execution of different programs across all levers and fully accountable for delivery results
- Support transformation programs for end to end customer journey across all WPB Business services
- Drive consistency with key Global and Regional Leads to oversee progress of Initiatives within portfolio and enable clearing roadblocks
- Active stakeholder engagement & ability to find common ground for conflicting priorities and deliver in line with Senior Stakeholders' expectations
- Be a full and active partner with the IT team based across multiple geographies to ensure seamless IT delivery within the portfolio
- Drive adoption of Agile way of working across all IT change program
What you will need to succeed in the role:
- You need to be experienced GCB-04 to succeed in the role
- 15+ years of experience working on program manager initiatives in complex matrix organizations,
- 8 Year + experience in delivering IT transformation and change program
- Graduate/ Postgraduate degree in Science, Business Administration, Chartered Accountant, Engineering or professional qualification
- Be able to demonstrate strong business knowledge and sound business sense
- Demonstrate effectiveness in technology design principles
- Good facilitation skills and experience in navigating through different stakeholder requirements / design sessions
- Good knowledge of BFSI Processes, IT applications, Program and Project management framework.
What skills will be good to have?
- Demonstrate ability to challenge existing processes where they do not align with the Target Operating model and suggest solutions to bring fungible workforce across operations
- Ensure vigil on the Golden source of information and take appropriate action to ratify that data remains accurate at all times
- Support the end-to-end management and delivery of Programme's/Projects that cut across multiple business services areas and regions
- Standardise solutions across markets and business services (identify opportunity for replications and reuse)
- Business & Operations teams / stakeholders - Facilitate approval to End-to-End design and prioritization of backlog
- Facilitate approval of end-to-end solution design & Own the Backlog for their business service/journey
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