Vice President - Inside Sales - IT

Title : VP, Inside Sales, Americas

Location : Gurgoan

Timings : 4 pm-1am IST

Summary/Objective :

- The VP, Inside Sales position oversees team of inside sales specialists to ensure the close of contracts for partner programs, at defined monthly goals, that ensure partner and customer satisfaction.

Essential Functions :

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Manage a team of sales specialists that contact partners through, but not limited to, phone calls, email, mailings, fax and seminars to communicate opportunities to extend initiatives with the company.

- Conduct selling efforts as needed.

- Facilitate new processes, tools, communications, training and methodologies to ensure sales program's success across teams and departments throughout the company. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization's goals and objectives.

- Collaborate with marketing, support, community management, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings.

- Facilitate programs to gather requirements and features from customers and their communities to augment sales, marketing, development, support, product management, and business and technology partnerships, and others as needed.

- Identify revenue programs and facilitate finance, legal and sales practices.

- Oversee resource planning, reporting, territories, incentives and communications for the assigned team.

- Participate in client interactions to ensure cross-training, customer satisfaction and management involvement regularly.

- Ensure reporting and communications is frequent and bi-directional.

- Competencies

- Communication Proficiency.

- Leadership.

- Teamwork.

Customer/Client Focus.

- Flexibility.

Supervisory Responsibility :

- This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Required Education and Experience :

- A bachelor's degree in a business or technical discipline or equivalent experience in related field.

- 8-10 years of overall business experience.