Head of HR Operations responsibilities include designing budgets, applying company policies and managing internal HR systems. To be successful in this role, you should have extensive HR experience in senior roles and good knowledge of Human Resources Management software. Role: -HR Head/Director We are looking for candidates with: - 1. Ability to thrive in an unstructured environment and work independently 2. Experience of working in BPO Organization 3. Bachelor's degree or equivalent experience 4. Demonstrated competence in the various HR functional areas 5. Excellent interpersonal and communication skills Experience: 1. Experience of managing team size of 100-500 for period of 3-5 years 2. Overall experience of min 12 years 3. Worked in international voice/non-voice BPO for at least 5 years 4. MBA from premier institute in HR 5. Ability to manage multiple complex issues and prioritize projects concurrently 6. Ability to work at all levels of the HR "stack" - Strategic, operational, and tactical Responsibilities: 1. Drive governance on critical human resource metrics such as retention, engagement & cost for a fast-paced business. 2. Engage & work with key internal and external partners in a matrixed relationship for Compensation & Benefits, Staffing and Operations 3. Operate independently to ensure employee satisfaction & development of the team. Train, mentor and lead HR initiatives and best Practices. 5. Coach individual managers on growing management capabilities. 6. Understand the business and its challenges to help address the organization and peoples' ask 7. Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to further support business objectives 8. Consult legal counsel to ensure that policies, actions comply to Statutory regulations by government / non-government bodies. 9. Own/drive HR policies and directives and ensure smooth implementation across the firm.

Anywhere in India/Multiple Locations

Vice President - Human Resources - BPO/ITeS 

Vice President - Human Resources - BPO/ITeS  ,Job Description for Vice President - Human Resources - BPO/ITeS  in Synapse Search Partners in  Anywhere in India/Multiple Locations for (12-15) years of experience. Apply Now!

Job Description for Vice President - Human Resources - BPO/ITeS  in Synapse Search Partners in  Anywhere in India/Multiple Locations for (12-15) years of experience. Apply Now!