Vice President - HR Shared Services - BPO/ITeS

Job Description :

- Provide leadership to HR On-boarding, Query and other services to the managers and employees in India.

- Provide know how and transactional support for human resources processes including new hires, leavers, leave of absence, transfers and probation and employment verification.

- Ensure comprehensive and timely responses to enquiries from employees and managers, in accordance with service level agreements

- Escalate issues as appropriate

- Support audit requirements - both internal and external

- Participate in the maker check process and provide cross functional support to other functions within HRSS as and when needed

- Building strong relationship with internal stakeholders including managers and colleagues within the wider shared services team and the wider HR department

- Participate in periodic simplify and improve projects.