Urgent opening for VP-Global Custody operation
Looking to hire Custody Operation professional with strong Custody, Pre- matching and settlement experience for one of the leading Investment Bank client
Location: Mumbai
- Supervisory responsibilities for trade pre - matching; settlement & trade related issue resolution.
- Maximize Settlement Rate %, investigate and resolve trade-related breaks in accordance with the established work practices and procedures
- Pre - matching of trades for Global markets by interacting with Agent Banks and Brokers
- Serve as QA and main contact for escalations. Answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve queries quickly and accurately
- Validate high value transactions per stratification grids on a daily basis
- Work with various internal teams such as Transitions; Trade Processing, Settlements, Cash Processing, Account Opening and Asset Servicing to process transactions and resolve any exceptions on a timely manner.
- Partner within the CIC trade Ops team and across the team to ensure the end-to-end process is completed appropriately. Responsible for final signoff
- Respond to and resolve client inquiries on a timely manner
- Perform root cause analysis & syndicate with Client Facing Teams to increase STP % and eliminate client inquiries.
- Partner with client service teams to help change client behavior where required to remove manual processes.
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