Vice President - Facility - Real Estate Firm

VP Facility

Looking to hire a Business Head for Facility vertical for a leading real estate giant in Bangalore.

What will you do? :

- To develop facilities management business leading a team of Senior professionals, Managers, supervisors & Engineers involved in operating retail and commercial properties of the Group housing many retailers and MNCs. To monitor upgradation of properties, energy management and streamlining relevant processes, Guidelines/SOP to optimise operations.

Core Responsibilities :

Strategic :

- Drive strategies for P&L responsibility of facility management business.

- Drive for Facility management business to pitch our service offerings to acquire new clients and develop business.

- Provide inputs on best practices for developing appropriate service standards and strategies for effective facility management.

- Monitor and keep abreast of market trends on facilities management and integrate inputs for service enhancements.

Operational :

- Drive the operational team to ensure efficient & quality services across commercial & retail properties.

- Have an overview of Service Providers to ensure effective services and timely resolution of customer / tenant grievances.

- Interact with existing and prospective clients to understand their needs/pain points to ensure efficient services

- Vendor finalization for facilities management and uniformity of services across multiple properties.

- Drive implementation of EHS measures by all service providers.

- Monitor processes for procurement and inventory management for the Facilities.

- Ensure the implementation of business continuity and crisis management guidelines for all facilities.

- Establish relations with govt authorities to ensure smooth operations in the properties.

- Drive to establish relevant SOPs and Guidelines for all the FM processes.

Financial :

- Drive cost saving initiatives through effective facility management methods ensuring usage of warranties/ SLAs/AMCs etc.

- Optimise CAM charges and guide teams to enhance revenues.

- Drive timely collection of maintenance costs and service provider payments for effective revenue management.

- Drive FM budgets and ensure periodical analysis to keep costs in check.

People :

- Drive performance-oriented culture and ensure efficient use of resources and capabilities.

- Develop an efficient FM team with strategic orientation and operational excellence.

- Foster an environment of learning, excellence, and innovation within all aspects of teamwork

- Mentor and coach subordinates to develop the team capabilities for individual and business growth.

- Ensure value driven culture with high integrity, responsibility, and accountability

Who are we looking for? :

Qualification :

- Engineer, preferably with Marine Engineering with master's in Business Administration / Hospitality Management. Ex-servicemen with relevant experience, education, and skillsets.

- Desired experience: 20 - 25 years of experience with relevant experience in business development of Facility Management / Property Management Function.

Knowledge and skills :

Technical Knowledge :

- Knowledge of Real Estate and Construction industry.

- Knowledge of documentation and agreements, service & asset contracts / warranties

- Knowledge of Rules and regulations governing commercial and retail properties.

- Knowledge of facility services and associated agencies / service providers

Behavioural Skills :

- Strategic Orientation

- Managing and Developing Partners

- Planning and Decision Making

- Business collaborations / dispute management

- Influencing & convincing skills

- Driving Customer Delight with Delivery Excellence & customer service

- Passion to Excel

- Excellent communication and presentation skills