Vice President - Delivery - Healthcare

Vice President - Delivery - Healthcare

VP Delivery Product Engineering

Roles and responsibilities :

- Delivery and Customer - responsible for providing delivery leadership and steer engagements to enhance business and Profitability growth.

- Interface with Clients across geographies to create customised software solutions around existing or new products.

- Nurture the growth of strategic Healthcare accounts and teams to deliver high quality Product Engineering services and solutions that ensures customer success.

- Own the financials of the Delivery Unit (Revenue, Margin etc.)

- Directly manage 5-6 Delivery Managers and Architects

- Strategically hire outstanding talent that can work in high performing teams and deliver results for the business.

- Communicate effectively across the organization including client leadership to ensure that the team is completely aligned to the business objectives and can do the job effectively

- Relationship Management - Ensure great working relationships with Account Management, Sales & Marketing, Practice Management and Support teams. Client Visits with Account Management, estimation for new accounts with Sales/Practice Management, and daily operations with the Support team

- Oversee solution offerings, requirements definition and estimation process, and strategies for effective pre-sales engagement achieving sales & revenue targets, corporate goals and objectives.

- Facilitate an on-going and consistent review of delivery and develop a collaborative process with the Client Partners and Sales team to ensure Customer Success.

- Quality - Demonstrate complete understanding of Delivery Quality Framework and ensure that this trickles down to all India and US Delivery Team Members

Must have skills :

- BE/B. Tech./MCA degree; MBA or Masters desired.

- 20+ years of progressive managerial experience in IT Services organizations with strong understanding of Product Engineering Services.

- Seasoned Delivery Leader with experience in managing complex engagements (in T&M, Fixed Price) and large teams.

- Strong understanding of Agile/Scrum based delivery

- Experience managing complex projects, clients, partners, and organizations

- Proven track record of establishing strong, executive level customer relationships

- Business acumen and financial (P&L) skills/metrics driven

- Proven experience managing remote resources and large global teams

- Strong collaborator with successful track record of working in a heavily matrix organizational structure

- Ability to travel to US for short terms.

Highly Desirable Skills : Work experience in US Healthcare domain (Payer/Provider/CRO).