Qualifications:
- Minimum 12 years of relevant experience in Communications Marketing or related fields.
- Strong communication skills, including active listening, and the ability to persuade and negotiate.
- Confidence in presenting ideas and providing counsel to internal and external audiences.
- Strong problem-solving and analytical skills.
- Ability to manage competing interests.
- High emotional intelligence, good judgment, and a willingness to take risks.
- Forward-thinking with the ability to learn and build from experience.
- Understanding of industry specialty areas and roles.
Responsibilities & Expectations:
- Create comprehensive programs considering a variety of platforms, channels, and audiences.
- Identify and understand business problems that clients aim to solve, ensuring clarity within the team.
- Maintain a deep understanding of clients' businesses, priorities, pain points, and competitive landscape.
- Stay knowledgeable about markets, sectors, and channels relevant to clients' operations, addressing knowledge gaps for self and team.
- Anticipate future trends and opportunities, assisting clients in staying ahead of issues.
- Demonstrate empathy for clients, understanding their mindset, challenges, and barriers to success.
- Balance the needs of the client and the firm, evolving and protecting clients' interests.
- Deliver integrated thinking rooted in insights.
- Delineate team roles and manage intra-team conflict.
- Hold self and the team accountable for performance, compliance, and ethical business conduct.
- Leverage resources effectively, serving as a client advocate within Edelman.
- Facilitate proper expertise against client needs and mentor junior and mid-level staff.
- Prioritize growth of self and direct reports, creating a climate that encourages excellence, courage, and integrity.
- Support leadership's vision of possibilities and direction, implementing initiatives for positive change.
- Participate in client relationship mapping and development across a portfolio.
- Actively listen, ask smart questions, and engage in honest, ongoing dialogue.
- Identify and acknowledge problems, offer solutions, and course-correct as needed.
- Measure progress and report results based on agreed-upon metrics and business goals.
- Manage and monitor client relationships using formal and informal tools and touchpoints.
- Navigate conflicts with other businesses and escalate client problems and opportunities to Edelman senior leadership.
- Participate in client budget management and forecasting, proactively addressing changes in scope and delays in client invoice payment.
- Bring in new capabilities against client needs.
- Participate in the full new business process and contribute to the development of new products, services, and thought leadership materials.
Didn’t find the job appropriate? Report this Job